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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brent Roper

August 21, 2025

5  out of  5
rating by Brent Roper
"As the owner of Roper Roofing and Solar, I’m proud to be a referral partner with Scott Brown’s State Farm agency. Over the course of our working relationship, we've consistently seen first-hand the spectacular customer service that Scott and his team provide. They go above and beyond for their clients, and it shows in every interaction. I want to give a special mention to Ashley Dawn, who I've known for over 10 years, her professionalism, knowledge, and dedication are unmatched. If you're looking for an insurance agency that truly cares, Scott Brown’s team is one you can trust. – Brent Roper
Owner, Roper Roofing and Solar"
We responded:
"Thank you for the review. We appreciate the kind words. "
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Scott Washa

August 4, 2025

5  out of  5
rating by Scott Washa
"Casey was excellent with assisting me with adding a new car to my policy! Excellent customer service!"
We responded:
"Thank you for the review. "
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Kendrick Lee

August 4, 2025

5  out of  5
rating by Kendrick Lee
"I worked with Madison to get an existing bundle moved over to State Farm. Not only did I save a large amount, but Madison was extremely helpful throughout the entire process and explained every aspect of the policy in detail in terms I understand. Thank you to Scott, Madison, and the State Farm team."
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Jared Davis

July 9, 2025

5  out of  5
rating by Jared Davis
"AMAZING! Eric helped us save over $1200 a year on bundles and it’s going to be huge for our family. If you need any kind of insurance, he’s your guy!!"
We responded:
"Thank you for the review. I’m glad he was able to assist. "
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David Villano

July 1, 2025

5  out of  5
rating by David Villano
"Eric was very professional on all the coverage he is my new go to guy for all my insurance needs"
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Kesti Suggs

June 28, 2025

5  out of  5
rating by Kesti Suggs
"We had a great experience with Eric Crawford. He helped us with multiple policies & added life insurance for our adult kids. He saved us over $100 per month in premium!"
We responded:
"Thank you for the review. "
Profile photo of Amy Hawkins

Amy Hawkins

June 23, 2025

5  out of  5
rating by Amy Hawkins
"Eric has been very helpful, looking at different insurance options for us over the past couple of years and setting us up with great options, also answering my many questions!"
Profile photo of Rikilee Blackey

Rikilee Blackey

April 28, 2025

5  out of  5
rating by Rikilee Blackey
"Scott Brown’s team is truly exceptional. It can be difficult to carve time out for a phone call.. they make it so easy and pleasant to chat via email, answer all of my questions, always give me the best options and take their time in explaining when I need further clarification. I’ve stuck with this branch for many years because everyone I’ve interacted with really goes above and beyond. Thanks Team!"
We responded:
"Thank you for the review. I’m glad we have been able to assist. "
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Jeanie Jungbauer

April 24, 2025

5  out of  5
rating by Jeanie Jungbauer
"Esperanza was so helpful with my questions and preparing quotes for my son to be added on for car insurance. I appreciate all of her help , direction and time."
We responded:
"Thank you for the review. "
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Sheila Thomas

April 11, 2025

5  out of  5
rating by Sheila Thomas
"It’s always a pleasure working with Scott Brown’s agency. Today I had the pleasure of working with Jessica Behrens, and like everyone else in the office whom I have dealt with, she was very helpful and pleasant. I was able to do everything completely by text and email…a seamless and extremely easy transaction. They’re the best!"
We responded:
"Thank you for the review. I’m glad Jessica was able to assist. "
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C T

April 9, 2025

5  out of  5
rating by C T
"Great Team ! Dominic took care of all our insurance needs from Lofe to home and auto even my business!!! Give these guys a chance to save you some money and get you the coverage you need !"
We responded:
"Thank you for the review. "
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Michael

April 9, 2025

5  out of  5
rating by Michael
"Travis was so nice in helping answer all my insurance questions! He helped with my umbrella policy and my vehicles."
We responded:
"Thank you for the review. I’m glad Travis was able to assist. "
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Chris McMahon

March 27, 2025

5  out of  5
rating by Chris McMahon
"Very helpful and friendly staff!! Travis was able to answer all of my questions and help me determine the best interests for my car insurance needs."
We responded:
"Thank you for the review. Travis does an amazing job. "
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Sharon Nelson

March 11, 2025

5  out of  5
rating by Sharon Nelson
"I've had State Farm for years and they just keep getting better each year, at handling all my requests."
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John Milliman

February 24, 2025

5  out of  5
rating by John Milliman
"We have had multiple very informative meetings and phone calls with Rachel in Scott Brown's office. This has helped us to clarify and update our home, car, and umbrella insurance. We definitely recommend this office."
We responded:
"Thank you for the review. "
Profile photo of ADARSH KOHLI

ADARSH KOHLI

February 7, 2025

5  out of  5
rating by ADARSH KOHLI
"Very Professional quick quotes and excellent service"
We responded:
"Thank you for the review. "
Profile photo of ELIZABETH MONTAGUE

ELIZABETH MONTAGUE

February 3, 2025

5  out of  5
rating by ELIZABETH MONTAGUE
"My car ins jumped 200.00 per month. Dominic was able to carve 130.00 from that. So grateful. I’m a retired widow and that jump I could not afford. Dominic was very professional and prompt. I feel truly blessed."
We responded:
"Thank you for the review. "
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Sarah Birch

January 22, 2025

3  out of  5
rating by Sarah Birch
"Insurance went up $100/month or an approximate 50% increase between December 2023 and December 2024 with no accidents or tickets. Very predatory business tactic from insurance companies as a whole; be aware! (: Appreciate the follow up from Scott Brown. I’ve adjusted my review to three stars, as my concerns are not solely reflective of this specific insurer, but rather State Farm as a whole. However, I believe this feedback should be escalated to corporate if they are imposing predatory price increases on their customers. After finding more competitive rates elsewhere, we decided to cancel our State Farm policy."
We responded:
"I’m sorry you’ve experienced a rate increase. I’m happy to sit down with you and go over some options for savings, but corporate sets the price and we don’t have any control over what they decide. Let me know when you’d like to sit down or go over on the phone. "
Profile photo of Christopher Lane

Christopher Lane

January 3, 2025

5  out of  5
rating by Christopher Lane
"The guys ar this office have been great with helping get insurance on my new car, and we're able to answer all of my questions and when they weren't the went and found the answers for me in a timely manner"
We responded:
"Thank you for the review. I’m glad the team was able to help. "
Profile photo of Lytese Hartzog

Lytese Hartzog

December 31, 2024

1  out of  5
rating by Lytese Hartzog
"I've been with this company for many years, my agent Scott Brown in Colorado Spring is a good company man, but the worst agent. He does not return phone calls or emails."
We responded:
"I am very sorry you had a bad experience with my office. We strive to return emails, calls, and texts within 24 hours. I have two of my best service team members reach out to help you with your issue, as this is there area of expertise. I have 8 licensed team members that can assist at anytime. I hope we are able to resolve your issue and I’m happy to meet you in person or chat on the phone if you’d like. "
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TK

October 19, 2024

5  out of  5
rating by TK
"Talk to Rachel. She’s funny, personable, and solves all your problems. Love her. Highly recommend! 10 outta 10. :)"
We responded:
"Thank you for the review. I’m glad Rachel was able to help you out. "
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Mark C

October 3, 2024

5  out of  5
rating by Mark C
"I’ve had an excellent experience working with Travis Greer and his team at State Farm. Travis is incredibly responsive, easy to work with, and always takes the time to explain everything in detail, making the whole insurance process smooth and straightforward. At Homerun Electrical Services, we truly appreciate the level of care and professionalism they bring to the table. I highly recommend Travis Greer for anyone looking for reliable, informative, and efficient insurance services"
We responded:
"Thank you for the review. I’m glad Travis was able to assist and has done a great job for you. "
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Beverly Chesire

October 2, 2024

5  out of  5
rating by Beverly Chesire
"Scott Brown and associates have always been very through and accommodating to our needs. Special, Thank You, to Michael Taylor Haynes for his help, 9/20/2024."
We responded:
"Thank you for the review. "
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Judy Venable

September 19, 2024

5  out of  5
rating by Judy Venable
"As always, a 5-star review! Thank you!"
We responded:
"Thank you for the review. "
Profile photo of Andria Vincent

Andria Vincent

September 10, 2024

5  out of  5
rating by Andria Vincent
"Rachel Finona is amazing! She took the time to get to know me, and to get me the best deal! I will always go to her for my insurance needs;)"
We responded:
"Thank you for the review. I’m glad Rachel was able to assist. "